Category: Unfiled


  • Move Upstream

    Bill Seitz reports on a talk by Tom PetersWhite Collar jobs are going to disappear over the next decade to the same degree that Blue Collar jobs did. It’s just a matter of who gets you: cheap labor from India, or a silicon wafer.

    I keep joking to friends that I’m going to work half-time from India so I can charge highly competitive rates and live like a king. It’s sounding less and less crazy.


  • Email + Website

    We usual IA suspects don’t write much about email and web integration (or streaming video, or some other neglected topics) but it’d be helpful. This is just a reminder to myself to see who has written about it.

    Some basic delivery options:

    • Text/RTF/HTML in email
    • Enclosure
    • Link to website

    Some basic criteria for deciding on the delivery option:

    • End user’s method of access to info
    • Immediacy of message desired
    • Resources required to produce
    • Integration with other (e.g. offline) aspects of user experience

    Incidentally, I just discovered Sippey and Arthur work for Quris, an email production company.


  • Introvolothanapolana

    Can I just say how much I like the name Plan B for the morning after pill? ‘Morning after‘ carries weird associations, and I respect the company for choosing a name that 1) reinforces that this is not a Plan A method of contraception, and 2) is not some abstract, invented, psuedo-Latin word. Nice work by the Women’s Capital Corporation.


  • Assembly Line Information

    One of those whoa things I find in search results and must go back and read later: Information on the Assembly Line: A Review of Information Design and Its Implications for Technical Communicators a master’s thesis by Jason Nichols. See, for example, chapter 8 where he compares info design schools of thought (Wurman vs. Redish).

    Incidentally, I’m so happy to see others publishing their master’s theses as websites.


  • Bush Refridgerator Poetry

    Make Your Own Bush Speech is a hilarious and well-executed piece of Flash.


  • Open House New York

    Open House New York is a city-wide celebration of New York City’s greatest architecture and design. New York City’s most intriguing buildings and sites will be open at scheduled times throughout our October 11-12 weekend event. Each site will offer different experiences, including self-guided and guided tours, informal talks and conversations with the designers…


  • Paris, New York

    The Parisian waitress at Le Gamin says, ‘I love Paris, and I love New York. If I had to choose, I think I would want Paris, but in America.

    Not likely. But isn’t that sweet?



  • Ongepatsht

    …is our Yiddish word of the day. Pronounced UUN-ge-poch, it meansa little too much,‘ as in ‘all the shmuz around my blog was ongepatsht, so I deleted a few things.



  • Design Deal

    IDEO’s Method Cards look quite cool. I’m planning a research-and-testing class for newbies at work, and these could be more effective and engaging than slides or a handout.



  • Behavior vs. Opinion

    This Usability.gov page succinctly captures the qualities of different testing methods. I keep encountering people who want to run surveys (to keep the customer at arms length?) instead of one-to-one usability studies. The mnemonic I’ll keep in my head to remember this difference in meetings is behavior vs. opinion, qualitative vs. quantitative.


  • Blogging Heads

    Mark comments, ‘This is one of the sad things about the computer world right now: everybody knows better, and hardly anybody seems willing to do the work.’

    and yet…

    This is one of the great things about computer science right now: you can walk in off the street, roll up your sleeves, and with a little hard work and fortitude you can be right at the research frontier.’

    I’m finding this to be true, having turned my attention to what academia has to say about navigation and forging through the literature. But for practitioners it’s not easy; one must find time, access journals, decode researcher-speak, and still have energy left to build on what’s been learned.


  • Multiple Concurrent Releases

    About five years ago, Farmers moved from this ad-hoc approach to projects to the implementation of a release methodology that ensures monthly delivery of one of three concurrent releases on a 90-day software development lifecycle, for a total of 12 throughout the year. According to Fridenberg, the business and IT arrive at defined deliverables, which are then prioritized and scheduled through an in-house-built capacity model that tracks the disposition of development resources.

    Interesting approach to evolving rather than redesigning (like Amazon), from an article in Insurance & Technology that’s not worth reading otherwise.