• A nice simple model of how knowledge can move through formats (from bottom up, visually and figuratively). books (…) articles and papers (…) summarization in IAwiki & blog postings (…) mailing list discussion & blog postings

  • Not content with measuring the ‘satisfaction‘ or ‘initial quality‘ of automobiles, Strategic Vision seeks to measure ‘Total Quality‘ including the customer’s perception of delight. Dr. Edwards developed a consumer-friendly scale that allowed them to register their response to the vehicle in highly discriminating ways. Called the Strategic Vision Delight Scale™, it allows a series of…

  • Coding from Scratch: A Conversation with Virtual Reality Pioneer Jaron Lanier …if you make a small change to a program, it can result in an enormous change in what the program does. If nature worked that way, the universe would crash all the time. Certainly there wouldn’t be any evolution or life. There’s something about…

  • Al Hirschfeld died yesterday.

  • Lay and Lie

    Handy table.

  • …seems to be text organization, and so every problem looks like a challenge to get the right text in front of people. It may ultimately limit us if we don’t also consider the impact of social interaction, communication, etc.

  • Here’s a heaping tablespoon of IA links for you and Google: The IA Summit website is up. Come to Portland, OR and hear the honorable Stewart Brand March 21-23. A few of us from AIfIA will be teaching an Information Architecture Leadership Seminar featuring Morville on strategy, me on CMS, Sinha on research, and McGrane…

  • Stefano Mazzocchi’s email overfloweth with quotable wisdom: ‘It’s exactly like thermodynamics, where a infinite number of small reversible steps is more efficient than a small number of big but not-reversible steps.‘ ‘…good ideas and bad code build communities, the other three combinations do not. This is extremely hard to understand, it’s probably the most counter-intuitive…

  • http://www.unboring.com/ Form, function, and affordability. This is the key to IKEA’s philosophy. The egalitarian mindset seduces me. ‘For us, price is the magic ingredient. It divides the indispensable from the unattainable. And so we embrace a third dimension of furniture design – an affordable price.‘ Of course price point is always part of a proper…

  • I’ve tried to determine the quietest place in Central Park, which I think is in the northwest corner, about a block east of 103rd St and Central Park West in a hilly, wooded section. I hadn’t thought of this question in terms of time, but on Christmas night almost the entire park was silent, with…

  • An introduction for the knowledge management crowd. Data By Design in eWeek. Metadata Helper Applications: Tagging and Entity Extraction from Search Tools.com Automatic Indexing: A Matter of Degree from Marjorie M. Hlava in the ASIST Bulletin is still the most sober introduction to the topic. Thanks to Demetri and Ed for links. Later… From eContent,…

  • Revisiting one of Jesse’s elements diagrams I’m thinking about how the addition of a ‘length’ column (how long the layer requires) would generate some interesting outcomes. For example, significant business decisions can be made and ripple through an organization faster than upper layers, particularly Scope (Requirements, Specs) and Structure (IA, ID). A problem arises where…

  • Press release. For me it means new service offerings (process design, supply chain management, integrated marketing) and a return to having a presence in Europe. As opposed to the July 2002 acquisition of Scient‘s ‘certain assets and operations,’ SBI acquired all of Razorfish. Of SBI, Gartner says Verticals: Energy, Finance, Consumer Packaged Goods, Retail, Transportation,…

  • In Group Think, Malcolm Gladwell compares “Saturday Night Live,” the founders of psychoanalysis, and mid-eighteenth century scientists and observes that ‘We are inclined to think that genuine innovators are loners, that they do not need the social reinforcement the rest of us crave. But that’s not how it works…in all of known history only three…