Alex Kirtland interviewed me for his blog UsableMarkets about my work on Smart Experience. Here’s a highlight of me in a young turk mood…

…Smart Experience students tend to be younger, technically-savvy, and willing to experiment, so we don’t have to adhere to tradition when we think another way is better. If we want to run a “class” about field research that meets in private homes watching how people use their home computers, we can do that. We don’t have a binder full of stifling policies to keep us from innovating.