More notes from Managing the Professional Service Firm

Issues in motivating each other…

  • There is a spiral effect among
    • Motivation
    • Productivity and quality
    • Economic success
    • Marketplace success
  • Honesty is very important in recruiting. It creates the right match between position and employee so the person’s motivation emerges naturally
  • Firms should have slightly more work than staff to maintain an atmosphere of challenge
  • Professionals are smart and want a variety of challenges. They usually have Impostor Syndrome
  • Professionals need a meaningful understanding of their work
  • And to be reminded that all of the work is important
  • Outplacement is not just humanitarian, but a compliment to up-or-out and a way to build the network