Process

  • Fairly Good Practices from the Agile community (of which the design and management communities can learn a lot).

  • I’ll be giving a workshop at the New Challenges retreat in New York in October. I’m still massaging the format, but I want to workshop a situation where designers must use their creativity and design skills to simultaneously develop a product and its revenue source. Pencil in one hand, spreadsheet in the other.

  • It turns out that intense, long-term cardio training actually enlarges the heart and therefore the amount of oxygen-rich blood that can be delivered to the muscles, according to this long-term study at the University of Texas… Lance Armstrong…improved his cycling efficiency by a phenomenal 8% as he matured from age 21-28 years… There is no…

  • I’ve found the Agile Development community has a lot in common with the user-centered design community, and their methods — especially the spirit of them — is closely aligned. In case you haven’t been following their evolution, many different methods from Scrum to Extreme Programming sprang up and, seeing commonalities among them, the founders came…

  • In GM’s Design Push Picks Up Speed David Welch profiles Bob Lutz’s struggle to balance the priorities of accounting, engineering and design in an enterprise. This bit pressed the clutch down in my brain: One of the first things Lutz did on arriving in September, 2001, was push designers and engineers to stop fighting and…

  • I’m doing research on high-performance teams that can evolve how they work to changing environments. I see it in the best designers, agile programmers, engineers and others. And I’m not too surprised to see it in Skunk Works, a book about the famous Lockheed Advanced Development Projects group. The man who ran the group during…

  • “We are stuck with technology when what we really want is just stuff that works. How do you recognize something that is still technology? A good clue is if it comes with a manual.” — Douglas Adams It’s ironic that making simple products is difficult, but it is. It requires discipline to design simple products,…

  • “Premature optimization is the root of all evil (or at least most of it) in programming.” — Donald Knuth I think you can replace the word programming with the word design and that would still be true.

  • Brett tracks the coinage of the phrase beta is the new black. While the idea isn’t news to the web-savvy, it’s still a scary concept to product developers in the corporate world.

  • We understand stuff. We’ve been dealing with stuff for millions of years, from soil to animals to teapots to computers. Cognitively, we’ve got stuff under control. Process is another matter. Many of us share the same way of lacing our shoes and brushing our teeth, but that’s about it. As a result I think it’s…

  • A friend just reminded me of a story from some time ago. I was giving a short presentation at a financial services company on the user-centered design process. The audience was a project team. I threw up some slides illustrating the various activities: researching users, designing the interface, implementing it, etc. Toward the end, the…

  • iLife let’s you be composer and editor with production capabilities that required an entire studio 15 years ago. The next logical step in consumer production is full-on film direction, a combination of simulation and multimedia that completes the DIY promise. An example of what amateurs are hacking together is Mike Fraser’s 100 years (Windows Media),…

  • Laurie Vertelney writes in after seeing my take on the Origin of Personas. …It seems like we’d been using scenarios for ages to do design work at Apple and at HP Labs before that. (mid-late 80s) I was personally inspired by some of the work at MITs Architecture Machine Group back in the early 80’s……

  • Thanks to Zap — who invited me to a panel on design methods (.ppt) at the IA Summit — I finally got my hands on a copy of Jay Doblin’s A Short, Grandiose Theory of Design, an article from the 1987 STA Design Journal. In its seven pages Doblin presents a straightforward and persuasive argument…

  • I spotted this two page spread in Forbes magazine. It’s IBM using a persona (“Lois”) to get companies to think about ‘customer centricity.’ It’s text heavy and superficial, but if it increases customer centricity than I’m all for it. Similarly, Brett Lider points to Microsoft’s MSN personas. They’d be denounced by Cooperites based on the…