• Italy as Color Palette

    This poster is cheesy, still I think those old Italian houses make a wonderful color palette.





  • Research at IDEO

    Alex Wright reviews The Art of Innovation: Lessons in Creativity from IDEO



    IDEO blurs disciplinary boundaries wherever possible. That’s especially true when it comes to research, a cornerstone of IDEO’s design process. Many design firms still treat research as a stand-alone discipline practiced by Researchers (with a capital R). At IDEO, research is everyone’s job.



  • Tools vs. Agents

    New Architect’s By Design: Wisdom from the Industry gives off lots of sparks, especially this one from Henry Lieberman, Agents Research Lead at MIT Media Lab:



    Applications and menu operations are like hammers and screwdrivers. Each is specialized to do a particular task. There’s nothing wrong with tools, but having a different tool for each task means that if you want to do too many things, you get too many tools, and it takes too many steps to do anything.

    The alternative is to cast the computer in the role of an assistant or agent, like a travel agent, a secretary, or a real estate agent. Computer agents don’t have to be as smart as a person, but they do have to be proactive. They do have to learn from interaction with the user, and they do have to be sensitive to context.


    I think another advantage might be in the form of directly replacing tools with agents, even if the number of tasks doesn’t decrease, the amount of repetitive effort will via automation. As Lieberman says, agents can be like ‘macros on steriods‘.


  • 9.11 Tribute

    I’m off on vacation. I’ll leave you with this 9.11 Tribute site IA’d be a former co-worker of mine. I like that you don’t have to navigate upon arrival, you can simply sit back and absorb it. Sometimes the web can be like film.



  • Complexity and Cars

    Go read Haughey and come back.

    No really, go ‘head. It’ll just take a sec.

    Back? Interesting, right? That Niklaus Wirth quote is how I feel about ideas like emergence. It’s interesting, but trying to replicate them in a product isn’t necessarily desirable design practice. It’s just, interesting.

    Regarding the BMW, I used to drive one (though my hopelessly middle-class mindset cringes every time I admit it) and I generally like them. Still, I’m hoping we get to a point where there’s a backlash and the demand for a simpler car arises. But building something to the tune of late-60’s simplicity is impossible because of laws necessitating specific technology. I don’t even think you’re allowed to put a carburetor in a new car, even if you invented a clean design.


  • Isn’t That Quaint?

    Over beers with Meghan in marketing:

    Meghan: Wow, you’re still with the fish? What do you do?
    Me: I don’t know if you’re familiar with all our titles…I do information architecture…
    Meghan: Oh my god, I remember all those ridiculous titles. What the hell were we thinking?


  • Alex Wright

    Just discovered Alex Wright’s site, agwright.com, I didn’t realize he kept a blog.



  • Reaching Out

    I recently worked with a Fortune 200 company spec’ing work on an application for an important group of internal users. Not too long ago they had converted some of their mainframe/green screen applications to browser-based apps, but not for the right reasons and without much success. No one inside the company has interface design expertise. In fact, they barely know such an expertise exists.

    I don’t say this to ridicule them, up to now they haven’t needed such expertise or may not even be unusual among their corporate peers. But it woke me to the reality of how separate our design community is from the people who would benefit most from our services (not to mention having the money to pay for it).

    While efforts like Boxes and Arrows and the IAWiki have attracted top notch ideas and attempt to avoid or explain jargon, they don’t go far enough for those who as yet have no exposure at all to our field.

    From that perspective I feel like all our blogs and community building amounts to navel gazing. We’d have a higher profile and grow larger in numbers if more of the unconverted were converted. We need to infiltrate these groups and educate them.

    This will be difficult. And it won’t pump up our egos like receiving kudos from peers in our smaller community. But delving into unfamiliar territory – territory filled with terms like ERP, proximity badges, and storage area networks – could give us a feel for how it feels for them to hear wireframe, controlled vocabulary, and persona. They are our users, and this is how we begin to understand them.

    Communicating could be as easy as getting published in their journals. Information Week, eWeek, CIO, Baseline. Lou Rosenfeld has done it, but we need more. Hell, it might be easy to write introductory articles for this audience, and make you a few bucks too.



  • Poynter.org

    Poynter.org ‘exists to help journalists do their jobs better and to serve their communities’ – recommended.

    I’ve been trying to learn more about established design language rather than reinvent everything. This article discusses page elements like folio lines and bylines that we could seamlessly migrate to our online design dialog.