in Labeling

The obligatory fake FAQ

I had a good laugh when I was looking at Jesse’s book site and came upon a section titled The obligatory fake FAQ. This touches on one of those seemingly innocent requests that drive me up the wall: people who want to ‘create’ frequently asked questions. The original format was a beautiful thing, a bottom-up list grown organically from questions that need answers. But now that the format is popular, people sit down and make up what they think people will ask. Ugh!