August 2007
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Meg Whitman on the Strategic Advantage of Design
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1 min read
Alex Kirtland blogged Whitman’s comments from eBay’s Q2 analyst conference call, where she said “making improvements to the user experience is one of our main strategic priorities.” See Alex’s post for the full quotes. As I gather more examples I’m feeling more confident in my theory that strategic delivery points — gaining a sustainable competitive…