Anitra, via Owen, provides some links for coding happy emails, an area new to me: you can read a CSS thread, search for email clients, or read the guidelines.
Month: August 2003
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Jeffrey Heer
Heer, part of Peter Pirolli’s research group, has a blog and some interesting projects.
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The Goal of Usability Testing
What is the goal of usability testing? Let’s say it’s to improve the user’s experience.
The user’s experience will improve when designers have the skills and resources to design well.
The designers will improve when they have a better understanding of the users.
Usability testing offers us some understanding of users. The direct goal of usability testing is to yield this information, but the indirect goal of educating designers is ultimately more important (until someone devises a test that automatically tweaks the product without a designer, which won’t be anytime soon).
This struck me recently when I thought more about the various usability testing methods available to us and realized some offer us information about users without making us better designers, mostly because the information isn’t as rich, visceral, or immediate as with other methods.
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End User Slut
Molly’s a wonderfully naughty girl.
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IA Eats Itself
If, years in the future, information architects are successful, machines will make it very easy to find things. All the rules will be established, most challenges will be conquered. All that will remain for us to address is serendipity, arranging things to encourage chance and new connections only the reader’s imagination can form.
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Feeding My Brother-in-Law to Google
T & K Contractors are an excellent interior design and construction contracting firm serving Central and South New Jersey.
btw, when I was going on a while ago about integrating storytelling into web design, this is what I meant. When a client approaches my brother-in-law, what story do they want to hear from him? He says he describes Who They Are, What They Do, What Makes Them Special, and What Others Have to Say. So that’s what visitors see, page by page, when they click ‘Learn the Whole Story >>‘ Very simple. I’ll be curious to look at the logs and see what route users take through the site.