May 2002
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Psychology
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Why God Why
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1 min read
Katie Raygun, a 15-year old with attitude, is one of those bloggers that make me feel like a voyeur. I’m 32 and pretending I still understand teenagers, and of course I don’t. Some of it might be contrived, but who cares? She’s got voice, and that’s something I love in a weblog. ‘You wouldn’t know…
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Journalism
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Crediting People
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1 min read
Bill is re-thinking our relationship with the media: ‘When referring to a document published by a non-personal news source (e.g. newspaper, or even group weblog), credit the human being who wrote the article….This might….(a) improve the feedback loop by tracking quality of work by individuals, and (b) disintermediate publishers.’ Might bring us closer to the…
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Convention vs. Innovation
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Software
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Zeldman on Rules
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1 min read
Zeldman, refuting design knowledge mistakenly distilled into slop by the drunk and dogmatic: ‘If users don’t click, scroll and read on the Web, I don’t know what they’re doing.‘
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Customer Service Organization
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2 min read
Dear Mr. Lombardi, I will forward your comments to our E-commerce department to see if this information can be added to the error screen. Please let me know if I may be of any further assistance. Thank you, Member Service Officer An email from my bank, this is the same problem as when I was…
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Beetle for Sale
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1 min read
She’s lovely, but this city is no place for her. She wants to run and jump and play. Won’t you adopt her? Details.
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You Can’t Live a Cat’s Life and Write Tiger Poetry
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1 min read
‘If you don’t live it, it won’t come out your horn.’ – Charlie Parker
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Current Mobile Platforms
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2 min read
I’m working on a project where I can influence the platform used, a rare opportunity. So I’ve been researching some of the current mobile platforms I didn’t know much about… Ultra-personal computers: OQO is working on a full-powered PC – including Wi-Fi – that will fit in your pocket. Also see IBM’s Meta Pad. Nice…
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James D. Watson on Happiness
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1 min read
Watson, half of the team that discovered the double-helix structure of DNA, interviewed in a recent issue of the New York Times magazine: …I have an odd theory on happiness, and it bothers people. My general theory is that happiness is a reward for an animal doing what it should be doing. So if a…
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Science
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Fight Hate! Promote Tolerance!
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1 min read
A site originally IA’d by your’s truly – Tolerance.org – has been nominated for a Webby. I’m not expecting you to cast your People’s Vote or anything like that. But you would be supporting user-centered design and a heavily usability-tested site. And it’s currently in second place. That’s all.