Category: Information Architecture



  • William Gibson, Writing, and Blogging

    Karlin Lillington reports that William Gibson will stop blogging. ‘I do know from doing it that it’s not something I can do when I’m actually working.

    Does blogging and writing/working need to be two separate things?

    Does anyone who blogs regularly and then stops ever fail to pick it up again?


  • Navigation Research

    A short time ago David Danielson posted a handy list of web navigation resources, and then it disappeared from the Internet. He was nice enough to send it to me, and I’m posting my own version with some of his links and some of my own:

    Conceptual links trump hyperlinks
    …more closely align the way Web pages link to each other with the way the concepts within Web pages relate to each other

    Cognitive maps in rats and men
    Whether user mental models of Web sites are spatial in nature is debatable, but Tolman’s paper is nonetheless a landmark study (no pun intended) with useful navigation concepts.

    Information Seeking In Electronic Environments
    All of Gary Marchionini’s book, sans figures, is online.

    More at the PARC user interface research publications page.

    Effective View Navigation (pdf)
    In view navigation a user moves about an information structure by selecting something in the current view of the structure. This paper explores the implications of rudimentary requirements for effective view navigation, namely that, despite the vastness of an information structure, the views must be small, moving around must not take too many steps and the route to any target be must be discoverable. The analyses help rationalize existing practice, give insight into the difficulties, and suggest strategies for design.

    What Do Web Users Do? An Empirical Analysis of Web Use (pdf)
    This paper provides an empirical characterisation of user actions at the web browser. The study is based on an analysis of four months of logged client-side data…Among the results we show that web page revisitation is a much more prevalent activity than previously reported (approximately 81% of pages have been previously visited by the user), that most pages are visited for a surprisingly short period of time, that users maintain large (and possibly overwhelming) bookmark collections, and that there is a marked lack of commonality in the pages visited by different users.

    and one anti-navigation paper:

    “It’s the journey and the destination”: Shape and the emergent property of genre in evaluating digital documents (pdf)
    Navigation is a limited metaphor for hypermedia and website use that potentially constrains our understanding of human-computer interaction. In the present paper we trace the emergence of the navigation metaphor and the empirical analysis of navigation measures in usability evaluation before suggesting an alternative concept to consider: shape. The shape concept affords, we argue, a richer analytic tool for considering humans’ use of digital documents and invokes social level analyses of meaning that are shared among discourse communities who both produce and consume the information resources.


  • IA Summit 2003

    The 2003 IA Summit is now over, and again it was a wonderful affair filled with friends, interesting presentations, and a bit of the ol’ controversy. As Peter Merholz said during the five-minute madness, there was no where else I would have rather spent that weekend than among these friends. Highlights for me:

    Stewart Brand’s keynote was great. Having already read How Buildings Learn and Clock of the Long Now not much was new to me, but hearing him deliver the ideas in person, with new stories to embellish the ideas, was a fantastic experience. Apparently he’s made the houseboat sea worthy again and takes it out for a spin once a month, even winning a race against another tugboat.

    The panel on spatial navigation gave me a lot to chew on, since revisiting fundamental assumptions about navigation is where my head is at these days. Mark Bernstein reminded us not to bother trying to remove inherent complexity. Andrew Dillon tantalized with a model that acknowledges that there is a visual element to information seeking, but suggests semantics of links are more important. His idea of information shape is fleshed out in some of his earlier papers.

    Bernstein later tried hard to anger the crowd with his condemnation of information architects, but I think everyone was too mesmerized by his gorgeous presentation while realizing some of his criticism was fair: we need to consider the larger view of user experience as physical architects do, start making beautiful, pliant, artifacts, and stop only whining about what’s wrong. Jesse echo’d this last sentiment during the five-minute madness, asking if we might celebrate our successes more often.

    Ontologies, an unknown concept at last year’s conference, finally made their formal appearance, and met with mostly enthusiastic response.

    I’ll not-so-humbly say that the AIfIA Leadership Seminar was a great success. The name and description probably encouraged the experienced folks to self-select into this group and raised the level of discourse. Peter Morville pointed out that what we create must live and function on into the future, and therefore we must be futurists and think strategically, considering what scenarios could befall us. My CMS presentation happily generated a great deal of conversation. Rashmi’s survey of research methods blew my mind with ways of applying psychology and statistics to improve our everyday design and usability tools. Finally Karen McGrane and Lou Rosenfeld offered savvy advice for selling IA, managing to address ROI without suspect formulas.

    The theme of “Making Connections” proved valuable, bringing new faces like Mark Bernstein, Chris Fahey, and Simon Wistow into the fold.

    Some of the happy shiny peeps I met for the first time: Anne, Dan, Lillian, and Susan.

    More on the Summit blog


  • Back to the Future of IA

    With the 2003 IA Summit only weeks away, I’m remembering Peterme’s Future of Information Architecture piece penned following the 2001 Summit. Looking back on his ideas is fascinating to compare them to where we are now.

    (I hasten to add that I’m not embarking on some hair-brained analysis of the accuracy of these predictions. Since we can’t really predict the future, I think predictions are useful instead as a vision to help us reconsider the future.)

    The Spread of “Good IA”…the idea being that information architecture becomes an approach toward managing your information, a set of processes and methods undertaken by anyone. While we’re not there yet, core IA ideas from personas to metadata are spreading out from a small base to many more practitioners.

    Data Analysis…the practice of information architecture will become increasingly informed by usage data… I fear this hasn’t become much more sophisticated that analyzing server logs. Though companies like NetRaker that combine remote usability and analysis could be seen as an alternate path to better data.

    IA Playing Nice in the Sandbox…optimizing how these various [internet product development] disciplines interact will become of paramount importance…not sure if we can make any general statement about this yet. From my vantage point, there’s more interesting tension between IA and technologists than IA and other experience design disciplines. Partially because, as a friend of mine remarked, visual design is becoming a commodity (also see n_gen).

    Library Science Impacts Agency Information Architecture…no question this has happened, but has far to go before both LIS ideas and practices are ingrained in most IAs.

    Data-Driven Information Architecture…[reducing the] umpteen different formats used to express the same dataset. While I’ve seen examples that give hope, I’m inclined to think we’ll continue with umpteen formats until we’re all saving our work in compatible XML languages.

    Professional Affiliations for Information Architecture…a likely outcome will be the development of a professional organization to represent the discipline. Of course with the launch of AIfIA he was proven right. He later added the focus should be a) research, b) curriculum development, and c) methodology development.

    Further Specialization…this might have happened more if not for the economic downturn. As it is, I think most of us are instead learning more skills ourselves.


  • Mapping Taxonomies to Navigation

    It seems to me one of the big holes in our knowledge of information architecture, one of the main holes in fact, is how taxonomies become navigation. We’re starting to develop very good methods for arriving at taxonomies for modern websites, and we’re also getting better at determining what characteristics are apparent in successful navigation. But that junction of taxonomy and navigation still seems to be part of the black art of IA, the challenge of marrying the bottom-up to the top-down.

    I’d like to try, and I’m starting to think about how it might be done. If you’ve seen this sort of thing done already please let me know. Thanks.

    (I later realize Brett’s Ontology Development and Relationship Modeling for Enterprises and Enterprise Websites will discuss this. I’m not sure if it’ll be a general system that discusses various navigation schemes in relation to an ontology, but it’ll certainly act as one example.)

    Also interesting that on Peterme’s sidebar he mentions as a current interest ‘figuring out how to marry top-down task-based information architecture processes with bottom-up document-based ones.’ I think this is one of the central issues in information architecture today.



  • Radio Alphabet

    A Alpha


    B Bravo


    C Charlie


    D Delta


    E Echo


    F Foxtrot


    G Golf


    H Hotel


    I India


    J Juliet


    K Kilo


    L Lima


    M Mike


    N November


    O Oscar


    P Papa


    Q Quebec


    R Romeo


    S Sierra


    T Tango


    U Uniform


    V Victor


    W Whiskey


    X X-ray


    Y Yankee


    Z Zulu

    Another sometimes used, for example by the California Police:

    A Adam


    B Boy


    C Charles


    D David


    E Edward


    F Frank


    G George


    H Henry


    I Ida


    J John


    K King


    L Lincoln


    M Mary


    N Nora


    O Ocean


    P Paul


    Q Queen


    R Robert


    S Sam


    T Tom


    U Union


    V Victor


    W William


    X X-Ray


    Y Yellow


    Z Zebra


  • The Killer, Open Search Engine

    What the independent publisher needs now is a killer, free, open-source search engine for our sites. The Movable Type of search engines, with a plug-in architecture allowing individuals to add features. None of the free search engines currently available achieve what MT has in terms of simplicity, usability, performance, and usefulness. Lazy Web, I invoke thee.


  • Making Connections

    The program of the IA Summit takes the theme of Making Connections to heart. Besides the usual IA luminaries, we get James Spahr on mapping, Mark Bernstein on hypertext, Alex Wright on sociobiology, and still others on politics, knowledge management, design process, information science, information technology, and more. It should be a great time.


  • Information Evolution

    A nice simple model of how knowledge can move through formats (from bottom up, visually and figuratively).

    books


    (…)

    articles and papers


    (…)

    summarization in IAwiki & blog postings


    (…)

    mailing list discussion & blog postings


  • The IA Hammer…

    …seems to be text organization, and so every problem looks like a challenge to get the right text in front of people. It may ultimately limit us if we don’t also consider the impact of social interaction, communication, etc.


  • IA Goings On, Jan 2003

    Here’s a heaping tablespoon of IA links for you and Google:

    The IA Summit website is up. Come to Portland, OR and hear the honorable Stewart Brand March 21-23. A few of us from AIfIA will be teaching an Information Architecture Leadership Seminar featuring Morville on strategy, me on CMS, Sinha on research, and McGrane and Rosenfeld on selling IA.

    Rusty Foster talks to journalists about IA and AIfIA in the Online Journalism Review.

    Peter Morville gathered opinions on the Big Questions facing information architecture today.



  • Articles on Indexing Software, December 2002

    An introduction for the knowledge management crowd.

    Data By Design in eWeek.

    Metadata Helper Applications: Tagging and Entity Extraction from Search Tools.com

    Automatic Indexing: A Matter of Degree from Marjorie M. Hlava in the ASIST Bulletin is still the most sober introduction to the topic.

    Thanks to Demetri and Ed for links.

    Later…

    From eContent, Auto-Categorization: Coming to a Library or Intranet Near You!