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  • More notes from James Surowiecki’s The Wisdom of Crowds… As an example of solving cognition problems, he discusses decision markets like The Iowa Electronic Markets (IEM), which has generally outperformed election polls. Over time, they are also less volatile than polls, changing less dramatically to new information. The IEM is not big or diverse, involving…

  • My colleagues and I realized recently that although designers are (obviously) a primary source of the design thinking at the heart of business design, the proposition that only designers possess the thinking skills required is a little arrogant and even a little separatist. In fact, the most interesting writing on the subject thus far has…

  • James Surowiecki’s The Wisdom of Crowds is the best book I’ve read in a while. In it he forwards a compelling thesis: If you put together a big enough and diverse enough group of people and ask them to make decisions affecting matters of general interest that group’s decision will, over time, be intellectually superior…

  • At the Information Architecture Summit there was a strong thread of interest in business and management (my hypothesis for this centers on two trends: the population bell curve places many IAs at an age where they are rapidly moving into management for the first time, and as a discipline IAs have already invented many of…

  • I’m off to Montreal for the information architecture summit and traveling incommunicado, or at least sans powerbook. If you need me, ring.

  • It’s official, AIfIA is now the The Information Architecture Institute. Dig the new logo and design courtesy James Spahr, designer extraordinaire.

  • “Be a part of the design thinking movement“

  • CrashStat maps aren’t going to win any cartographic awards, but they reveal the straight dope. My interpretation: When walking or cycling in New York City, be careful on the avenues, especially Broadway, and don’t step off the curb until you’re ready to cross.

  • Strategy + Business is a pretty good quarterly. Free registration allows access to the copious archives. Without reading the About page, you might never know it’s published by a consulting firm, Booz Allen.

  • The Gates,

    People At

  • Roger Martin and the folks at the Rotman School are helping to popularize a model of Integrative Thinking they see in more successful leaders. Summarized, integrative thinkers consistently consider a broader and more diverse set of inputs to be salient to an issue. They work on all those inputs simultaneously — bringing each into focus…

  • Here’s the slides from my recent talk, Can We Run the Company? (.pdf). You’ll have to imagine me waving my arms wildly as you read. To summarize, if we got into this business to empower people, we can do even more empowering from higher up in the organization. Our skills as designers can be used…

  • While some have read the Gillett-Proctor & Gamble merger as leverage against Wal-Mart, James Surowiecki argues it was all about combining innovative like-minds: A. G. Lafley, the C.E.O. of Procter & Gamble, denied that the acquisition had anything to do with the power of Wal-Mart. When he was pressed, he said, “The power has shifted…

  • I stumbled across Richard Farson’s site looking for an old HBR article he wrote, and discovered a wealth of excellent thinking, synthesizing ideas on business design, organizational design and designers. The article from HBR, The Fault-Tolerant Leader (free here), hits on all the important reasons management needs to accept risk in order to innovate. His…

  • The U.S. Army’s new combat uniform is an interesting study in apparel design. Whereas before they needed three different uniform colors for camoflage in different environments, this one does a pretty good job in all cases. It has a reflective material that allows them to identify each other at night through night glasses. And there’s…